Thank you for choosing Deluxury for your transportation needs. We strive to provide you with a luxurious and comfortable experience. Please take a moment to review our terms and conditions:
Reservations: All reservations must be made at least 24 hours in advance. For last-minute reservations, please contact us directly.
Cancellation Policy: Cancellations must be made at least 12 hours before the scheduled pickup time. Cancellations made less than 12 hours before the pickup time will result in a cancellation fee equal to 30% of the total reservation cost.
Payment: Payment must be made in full at the time of the reservation. We accept all major credit cards, cash, and checks. A credit card will be required to secure the reservation.
Gratuity: A 20% gratuity will be added to the total fare for all rides. The gratuity is optional and can be adjusted or removed at the client’s discretion.
Damage or Cleaning Fee: Clients are responsible for any damage caused to the vehicle during their ride. Clients will also be charged a $250 cleaning fee for any spills, stains, or damage caused by the client or their guests.
Smoking Policy: Smoking is strictly prohibited in all of our vehicles. Clients will be charged a $250 cleaning fee if smoking is detected.
Personal Belongings: Deluxury is not responsible for any lost or damaged personal belongings left in the vehicle.
Safety: Clients are required to always wear seat belts during the ride. Deluxury reserves the right to terminate the ride at any time if the client or their guests pose a safety risk.
Alcohol and Drugs: The consumption of alcohol and drugs is strictly prohibited in our vehicles. Deluxury reserves the right to terminate the ride at any time if alcohol or drug consumption is detected.
By booking with Deluxury, you agree to these terms and conditions. If you have any questions or concerns, please do not hesitate to contact us.
